Now accepting custom orders!
Now accepting custom orders!
PRIVACY & SECURITY
Thank you for visiting Scripter Scraps. We take the privacy of our users and customers seriously.
As such, we will not ask for personal details that are not required as part of your transaction. Any personal data collected by us online will be safely and securely stored.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are very small data files that are placed on your device or computer and often include an anonymous unique identifier which can be accessed when you visit this site in future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions. Information on deleting or controlling cookies is also available there.
The types of cookies used are website functionality cookies (which enable you to browse the website and use its’ features) and website analytics cookies (used to measure and analyze how visitors use the website which allows for continual improvements to this website and to your experience).
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
If you would like the information we hold about you to be deleted, please submit your request to us at firstname.lastname@example.org.
If you register to receive our newsletter, your email address will be stored. You can unsubscribe using the link at the bottom of the newsletter at any time.
We work with social media platforms such as ‘Facebook’ to help promote our products. They use tracking pixels on our website to collect information from visitors that helps us to target our advertising effectively. If you do not wish to receive advertising on social media from us, please turn off this functionality in the settings on your social media platforms. Alternatively, you can turn off all targeted online advertising at Your Online Choices.
If you make a complaint to us and you think we have not provided a satisfactory response, you can get in touch with the Information Commissioner here.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, if you pay for our services via PayPal, then your data will also be stored with them. The details of their privacy statement are located on their site.
We use Etsy and Go Daddy to power our online store. You can read more about how they use your personal information in their policies on their respective sites.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please If you have any questions or comments about how we manage the information we hold about you, please email Julie @ email@example.com
Our website provides checkout options with PayPal and credit cards. Your credit card information is safe, as we do not store any payment information in our system.
Refunds and Cancellations
Refunds and cancellations are not accepted.
In the event something went wrong with your order, please do not hesitate to contact us so that we can make it right!
We hope that you love our products but understand that not everyone will appreciate the imperfections that can be present in a hand-made product. We ask that you please make sure you understand that most (if not all) of our products are hand made, or assembled by hand, and may( or may not) lack uniformity and the level of quality that a machine made/mass produced product will have. Please keep this in mind before purchasing our products since we do not offer refunds or exchanges. If you have any concerns or questions, please contact us prior to purchasing.
If you have any questions or concerns after receiving our products, please contact us and we will gladly work with you to see if we can find a reasonable solution.
We are not able to make any changes to an order once it is placed. We are not able to add, remove items, or exchange items within an order. We are also not able to cancel orders.
Shipping & Handling
Most orders will ship within 1-2 business days (MONDAY – FRIDAY 9:00 AM – 5:00 PM CST) unless otherwise noted. Please note this processing time is in addition to shipping transit times. Orders placed during peak sales days (including release days and Black Friday / Cyber Monday weekend) may be subject to additional processing time, as we are processing a large amount of orders during these times. Choosing expedited shipping (USPS 1-3 Priority) at check-out does not place your order to the front of the shipping queue since we process all orders in the order they are received, but it does provide you the quickest shipping method possible after processing. Once a package leaves our shop, we are unable to control how it is handled by the carrier. Should your order arrive damaged, please contact us immediately so that we can do our best to resolve the issue. Please verify your shipping address is correct at checkout (through our shop AND through PayPal if you choose to checkout with their services) before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses.
International orders require extended shipping time, 2-4 weeks or longer, in some cases. Shipping times vary greatly based on your international shipping address. Please note Import duties, taxes and other charges are not included in the item price or shipping costs. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.
Customs Duties and Taxes
Scripter Scraps, is not responsible for any import taxes and fees, customs charges, duties, and all other taxes, and fees that may apply.
Lost, Stolen, or Damaged Products
We are not responsible for lost, stolen, or damaged products.
We accept custom orders; but please note that the production time could vary between 2-8 weeks depending on size and complexity of order and existing custom order workload.
Discount codes & sales
We do occasionally offer discount codes, so be sure to join our email newsletter list and follow us on Social Media to receive updates on any current promotions. Any sales or discount codes offered are for in-stock products only. No raincheck will be offered.
If you have any questions concerning anything here, please do not hesitate to contact us.